Citrix Workspace Big Sur



  1. Citrix Workspace Os X
  2. Citrix Workspace For Mac 10.10.5

I am using the new M1 Mac Mini with 16GB of RAM to work from home. Citrix Workspace works well and is really responsive on the M1. I experience minor quirks if I put the machine to sleep with Citrix on both monitors. I have had to exit full screen and go back into full screen. Yes, I had problems with the last two betas and workspace/Citrix. I am going to wait. I have the same question. Currently hesitating to install the Big Sur beta cos of uncertainty about Citrix working on it. Has anyone tried it?

3 EASY STEPS

Anyone using Citrix Workspace Version: 20.07.0.6, upgrade to Mac OS Big Sur public beta? Does it work, any complaints? Ive purposely waited for a few weeks to do so because Im working from home exclusively and cant risk losing access to my work servers. MacOS 10.15 & MacOS Big Sur 11.0.1 Download Citrix Workspace app for Mac (237 MB.dmg) Version: 20.10.0.16 (2010). MacOS Big Sur (version 11.0) is only compatible with Examplify version 2.5 or higher (Released on 11/13/20 or later) Supported operating systems: OS X 10.14.6 (Mojave), macOS Catalina (10.15.7), macOS Big Sur (11.0). Only genuine versions of Mac operating systems are supported. CPU: Intel processor.


Supported Windows Operating Systems:

Citrix

Windows 10 (x86/x64)

Note: S mode is not supported


Supported windows Browsers:

Internet Explorer, Microsoft Edge and Google Chrome.

For a visual guide in setting up MyDesk on Windows follow video below:

Before you install Citrix Workspace App: Please ensure that you have .NET Framework (minimum version 4.6.2) installed and enabled prior to installing Citrix Workspace. After installation open Control Panel, select Programs and under ‘Programs and Features’ click Turn Windows features on or off.

To verify the version of Citrix Workspace App you have installed follow the steps outlined below:

  1. On Windows 10 open windows Settings then navigate to Apps, Apps & Features, scroll down and click on Citrix Workspace App to find the version.

  1. Smartcard reader drivers - there are two types of readers supported by Credit Suisse. For both there is no need to install drivers

    Small foldable USB Smart Card Reader (SCR 3500)

    Desk mounted Omnikey Smart Card Reader (HID Omnikey 3121)


  2. Smartcard middleware - download and install either the 64-bit driver or the 32-bit driver

Skype For Business Optimisation

To improve Skype For Business audio/video performance please review the knowledge base article KB0064087 in the Tech Store which can be accessed through your CS Desktop. If your CS Desktop supports RTOP capabilities you may download the plugin from here and follow the instructions to install it on your home PC / Mac

Citrix Workspace Os X


Zoom Optimisation for CS VDI users

Download Zoom VDI plugin here. Please review the knowledge base article KB0093402 in the Tech Store which can be accessed through your CS Desktop.

Microsoft Teams Optimisation

Support coming soon

Supported Mac Operating Systems:

Big Sur (11.X) and Catalina (10.15).

Physical smart cards are not supported. You must use an RSA token or the RSA mobile app.

Workspace

Supported Mac Browsers:

Safari, Mozilla Firefox and Google Chrome

For a visual guide in setting up MyDesk on Mac follow video below:

For legacy macOS versions 10.13, 10.14 download Citrix Workspace here

To verify the Citrix client version you have installed, navigate to Finder -> Applications, highlight Citrix Workspace App and select File -> Get Info. Make a note of the version information to compare with the latest version available from the download link.

Please contact End User Support Services for technical issues.

Physical smart cards are not supported on Mac, therefor you must use a physical or mobile RSA SecurID Token.

You will receive a welcome email with setup instructions. Follow the steps outlined below to download and install the app on your Android or iPhone device.

Android

  1. Find and launch Google Play Store on your Android device.
  2. Within the Play Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Check the box to Agree to the license agreement and then follow the steps outlined in the welcome email to register your RSA SecurID token.

iPhone

Workspace
  1. Find and launch App Store on your iPhone device.
  2. Within the App Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Follow the steps outlined in the welcome email to register your RSA SecurID token.

Skype For Business Optimisation

To improve Skype For Business audio/video performance please review the knowledge base article KB0064087 in the Tech Store which can be accessed through your CS Desktop. If your CS Desktop supports RTOP capabilities you may download the plugin from here and follow the instructions to install it on your home PC / Mac

Zoom Optimisation for CS VDI users

Download Zoom VDI plugin here. Please review the knowledge base article KB0093402 in the Tech Store which can be accessed through your CS Desktop.

Microsoft Teams Optimisation

Support coming soon

Supported iOS Versions:

Supported Browsers:

Safari

Note: Physical smart cards are not supported. You must use an RSA token or the RSA mobile app.

Or install Citrix Workspace App with link to the Citrix Workspace App in the Apple app store.

Physical smart cards are not supported on Mac, therefor you must use a physical or mobile RSA SecurID Token.

You will receive a welcome email with setup instructions. Follow the steps outlined below to download and install the app on your Android or iPhone device.

Android

  1. Find and launch Google Play Store on your Android device.
  2. Within the Play Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Check the box to Agree to the license agreement and then follow the steps outlined in the welcome email to register your RSA SecurID token.

iPhone

  1. Find and launch App Store on your iPhone device.
  2. Within the App Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Follow the steps outlined in the welcome email to register your RSA SecurID token.
downloadWhy can't I download this file?

Locate the registry key in VDA: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI (create the key if it is not available.)

Name: ApplicationLaunchWaitTimeoutMS

Type: REG_DWORD

Citrix Workspace For Mac 10.10.5

Data: Required additional time-out, in milliseconds (Example 60seconds=60000milliseconds)
Note:

  • Set this value using Decimal.
  • By default there is a 60000 millisecond (1 minute) timeout when launching an application.
  • Specifying a value less than 10000 reverts to 10000 because 10 seconds is the minimum override.

Problem Cause

The issue occurs when the default one-minute time-out is exceeded and the session logs off automatically because the application takes a longer time to start.

Additional Resources

CTX128009 - Explorer.exe Fails to Launch

Citrix eDocs - XenDesktop 7.x Known Issues

Workspace

Disclaimer

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.




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